TLC Services


Welcome to Tender Loving Care Animal Hospital. We look forward to serving you and caring for your pet! Our goal is to give you compassionate care using the most up to date knowledge and skills in a quality facility.

Our hospital has been serving Medina county and surrounding areas since 1994, the year Dr. Janine Pepin, DVM opened the doors. Tender Loving Care Animal Hospital is a full service animal hospital that offers biannual comprehensive physical exams and customized vaccine protocols for your pet. We also offer complete surgical and anesthesia facilities – including routine, emergency, and orthopedic surgery, pain management, radiology, electrocardiograms, laboratory diagnostics, a pharmacy for your pet’s prescriptions, in-hospital treatment, prescription diets, and dentistry services – including dental radiographs, periodontal, and endodontic work.

We emphasize preventative medicine, focusing on wellness and geriatric screening to detect disease in the earliest possible stage in order to stop or manage the disease process. We take full advantage of all continuing education so that we can offer you and your pet the best medicine and surgery.


We are now offering this option.  Telemedicine consults need to be schedule by phone or email (  The cost of the consult is $60 for the first 20 minutes and is to be paid when the consult is scheduled. These consults will be conducted using the Zoom app.  This requires that you have internet access and a computer or mobile phone to download app. This consult is not a substitute for an in-person exam as we will need to follow up with a treatment plan and recommendations.  Approximately 10 minutes before the scheduled appointment, you will need to email Dr. Pepin at to invite her to the Zoom conference.  She will reply at the prearranged appointment time to start the consult.

PLEASE DO NOT bring your pet to the hospital if you are sick or any person that you have been in contact with is sick or is COVID-19 positive.  If this situation applies to you and your pet needs care, please call to set up a telemedicine consult or phone consult.

There is no evidence that people can transmit COVID-19 to their pets or that dogs or cats can transmit this virus to people. However, as an extra precaution, we are wiping your pet down with a moist Dawn wash cloth as they enter the hospital and as they leave the hospital.  Pet carriers are also treated the same way.

If you have any additional questions, please do not hesitate to give us a call.  We will get through this together.

On March 18, Ohio Governor Mike Dewine requested for all veterinarians in the State of Ohio to delay all nonessential or elective procedures and surgeries in order to preserve personal protective equipment.

This is a list of what we at Tender Loving Care Animal Hospital will be implementing to abide by these guidelines.

1) No spays or neuters to be performed unless medically necessary.

2) Medically necessary surgeries WILL continue to be performed.

3) No preventative dental cleanings to be performed. However, dental procedures WILL still be performed to treat painful and infected mouths.

4) No nail trims or anal gland expressions unless deemed medically necessary.

5) Vaccinations to prevent zoonotic disease (diseases that can be transmitted from pets to people and vice versa) (RABIES, LEPTOSPIROSIS) and vaccinations to preserve the health of pets and prevent life-threatening disease (i.e. distemper/parvovirus, lyme) will continue to be performed. Puppies and kittens will still be evaluated and vaccinated.

6) Sick and injured pets will continue to be given medical care.

7) Pets with chronic conditions will continue to be treated (i.e. skin/ear disease, kidney disease, liver disease, heart disease, cancer, osteoarthritis disease).

8) Pets painful conditions will continue to be managed and treated.

9) Pets will continue to be prescribed heartworm prevention and flea and tick prevention and medications will continue to be refilled for chronic conditions.

10) If end of life care is needed, we will continue to provide that care in the most compassionate and loving way possible for the patient and their family.

For more information on TLC Animal Hospital’s response to COVID-19, click here.

For more information on Curbside Service, click here.


Appointments are never booked for less than 30 minutes. We believe that your pet deserves the time it takes to complete a full exam in a relaxed atmosphere. During this time, the staff will collect medical history and discuss any concerns you may have regarding your pet, then the doctor will complete a comprehensive exam and address any issues. Write down any questions you may have before your appointment; this will help you remember the key points you want discussed during the appointment time.

Call for your appointment today 330-725-0241!

Wellness Program

Dogs and cats age more quickly than you and I. Other than keeping your pet fully vaccinated, it is best to have lab work done twice a year, first to establish your pet’s baseline levels and then to routinely check to see if there are any changes. This can help to stop or slow down any disease processes in the earliest stages.

Yearly heartworm testing is crucial to the prevention of heart worm disease, and preventative is much more cost effective than having to treat heart worm disease. We offer several types of heartworm preventative medications, as well as flea and tick preventative medications, for you to choose from.

Zoonotic diseases are those diseases that can be transmitted directly or indirectly from animals to humans, such as worms. For this reason we check fecal samples every 6 months so we can prevent, accurately diagnose, and safely treat parasites that not only affect your pet, but also the safety of you and your family.


It’s not only the total number of vaccines given, but also the interval of these vaccines that is important. If the vaccine schedule is not followed, a lapse in your pet’s immunity protection will lapse and your pet will be susceptible to some very serious illnesses. Vaccines are an inexpensive protection against costly and fatal diseases. Many vaccines can be prevented with vaccines.

Canine Vaccines

Lyme Disease
Canine Influenza

Feline Vaccines



We believe each pet’s vaccine protocol should be individualized through discussion with the doctor; then the doctor can set up the best plan on the pet’s needs and most current
scientific evidence.

Drug Monitoring

Why is it drug-monitoring lab work important? It helps us prescribe the proper medication at the proper dosage. Every pet is different and may therefore react differently to medications. We want to make sure your pet’s medication is right for his or her age, size, breed, and physical condition. By doing drug-monitoring blood work and a urinalysis, we can catch adverse reactions sooner and we can evaluate your pet for any side effects, potential complications, and interactions with other drugs.

Routine blood and urine testing may uncover a hidden ailment or condition that requires or alters our recommended course of treatment. We can establish a baseline picture of your pet’s health to show what is “normal” for him or her, and it can determine when changes in your pet indicate areas of concern. Yearly or bi-yearly monitoring can help us keep an eye on your pet’s blood and urine levels, and can alert us when any changes have occurred.

Senior Programs

The health of your pet can change rapidly as he or she ages, and changes can go unnoticed. Early intervention leads to a lifetime of good health. Work closely with us to evaluate your pet’s general health. Schedule routine check-ups. Speak up for your pet. Tells us about any changes your have observed such as weight, appetite or elimination habits. Changes in behavior, skin and coat and mobility are also important to mention to the doctor and staff. Nutrition and exercise play an important role in your pet’s health. We will discuss what diet and exercise would benefit your pet in his or her advance years. Tests such as routine blood screening, urinalysis, hormone testing (thyroid), electrocardiograph (ECG) and x-rays can identify health risks before they become evident.

Spay & Neuter

We recommend and encourage you to spay or neuter your dog or cat. Millions of animals are euthanized in shelters in the United States each year. There are also health benefits to spaying and neutering. Unless you are a breeder that is bettering the breed, there really is not a good reason to breed your pet. There are too many puppies and kittens that will never get a home. Please be responsible and spay and neuter.


It is our job to ensure that your pet can properly process and then eliminate the anesthetic he or she is given. Before we perform any procedure requiring anesthesia, we runs tests to confirm that your pet’s organs are functioning properly and to reveal any hidden health conditions that could put your pet at risk. Our anesthesia protocols are tailored to your pet. Just like in human, medicine anesthesia is not an exact science and there are risks involved. We take every precaution to minimize your pet’s anesthesia risks.

Laser Therapy

Cat Laser Therapy

Animal Pet Laser Therapy

Dog Laser Therapy


A microchip is an identification marker that is placed under your pet’s skin between the shoulder blades. It is as big as a piece of uncooked rice. Statistics show that 10 million pets get lost each year. Without identification, 90% DO NOT return home. Unfortunately, collars can fall off, but a microchip is a permanent form of identification. We use the Home Again brand microchips at our office.


In the event that your pet needs to be hospitalized for treatment and observation, we can accommodate them. If the pet is critical and needs 24 hour care we can make arrangements for transportation to one of the local 24 hour emergency care centers. If your pet is hospitalized and in our care, rest assured that he or she will be in a quiet safe environment getting the best care. Please feel free to ask to visit your pet.


Our in house laboratory makes it convenient to get results quickly when time is of the essence. We can get routine blood work done in 30 minutes. We also have access to an outside reference lab where most tests are run on a daily basis and results are back the next morning. Biopsies and cultures take 3-7 days. We are also can take x-rays and run an ECG here when needed.

Ultrasound & Endoscopy

Information coming soon…

Orthopedic & Soft Tissue Surgery

Information coming soon…

Digital Radiology

Information coming soon…


Information coming soon…